To make sure you can jump straight into the experience, we recommend booking your visit online via this link -http://appointments.jellycat.com/
If you're happy to leave things to chance, we also keep a small number of walk-in spaces available each day.
During busier times, there may be a little wait – sometimes longer than expected. When you arrive, our team will let you know the estimated wait time and keep you updated along the way.
As pre-booked guests take priority, we're unfortunately unable to guarantee entry for walk-ins if the experience reaches capacity. We know that's disappointing, and we really appreciate your understanding as we make sure every visit feels as special as it should.
Short on time? There's no need to queue to meet Pecanine Sausage Dog, Zsa Zsa Boar, Amuseables Candied Almond, Amuseables Schönherz Gingerbread Keyring and Amuseables Schönherz Gingerbread Bag – they're waiting nearby – and would be delighted to come home with you!